Comments on: ProCamera users we need your help to fix a bug! – Update #1 https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/ ProCamera + HDR is an iOS photo, video, selfie and editing app bursting with state-of-the-art technology! Wed, 21 Jun 2017 16:47:10 +0000 hourly 1 https://wordpress.org/?v=6.7.4 By: ProCamera https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-808 Tue, 17 Dec 2013 23:13:00 +0000 https://blog.procamera-app.com/?p=4604#comment-808 In reply to Miraz.

Thanks for letting us knoe @Miraz – we’ve posted our first update on the magenta bug in the post above. Please let us know if disabling the F/E Lock helps.

]]> By: ProCamera https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-809 Tue, 17 Dec 2013 23:13:00 +0000 https://blog.procamera-app.com/?p=4604#comment-809 In reply to Lucansky.

We think you’re spot on Luckansky. We’ve provided an update on the issue above.

]]> By: ProCamera https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-807 Tue, 17 Dec 2013 23:12:00 +0000 https://blog.procamera-app.com/?p=4604#comment-807 In reply to michaelvelasquez.

@michaelvelasquez:disqus – thanks for letting us know Michael. This sounds like the magenta bug. We’ve just posted our first update on the issue in the post above.

]]> By: michaelvelasquez https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-806 Tue, 17 Dec 2013 01:25:00 +0000 https://blog.procamera-app.com/?p=4604#comment-806 Hello,
I am also experiencing this magenta screen bug, or a variation of it. The entire view screen starts flickering with multicolored noise, goes completely black and then ProCamera freezes. If I close ProCamera by swiping up in the multi-tasking and then immediately go to the native iOS camera, it too shows a completely black screen until I close it and reopen it as well. The bug does seem to appear when I change the focus/exposure point. iPhone 5s with iOS 7 and ProCamera 7. Thank you.

]]> By: Miraz https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-805 Sun, 15 Dec 2013 17:48:00 +0000 https://blog.procamera-app.com/?p=4604#comment-805 This bug has been affecting my iPhone 5s too. I tried deleting and reinstalling the app and have tried quitting the app and restarting, but neither has solved it. It comes up when I try to move the yellow exposure circle and is really frustrating.

]]> By: Lucansky https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-804 Sat, 14 Dec 2013 15:24:00 +0000 https://blog.procamera-app.com/?p=4604#comment-804 I found this blog after I emailed you screenshot. I have exactly same issues: black screen , frozen phone (one time only) but this flickering image with different colors its happening always after using it few minutes and playing with focus/exposure. Friend of mine has same problem on his 5S and I thing this affect every 5S but there are users not using focus and exposure lock so they are not experiencing this bug.

]]> By: ProCamera https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-803 Tue, 10 Dec 2013 18:54:00 +0000 https://blog.procamera-app.com/?p=4604#comment-803 In reply to dMatic.

Thanks for letting us know @dMatic. We are seeing a few users, like Josh and yourself experiencing it on lock release. It’s what we’re currently trying to debug.

]]> By: ProCamera https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-802 Tue, 10 Dec 2013 18:46:00 +0000 https://blog.procamera-app.com/?p=4604#comment-802 In reply to Josh Clarke.

Thank you for the email @157ea8c3ac3a5ee938438d5dad078a9e:disqus, it’s very helpful. Unfortunately the bug is only presenting itself on a very small number of iPhone 5s phones. The developers are working nights to try and get to the bottom of this one.

]]> By: Josh Clarke https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-801 Mon, 09 Dec 2013 00:40:00 +0000 https://blog.procamera-app.com/?p=4604#comment-801 I just emailed you about this issue. I also have it on my iPhone 5s. It definitely is related to the focus/exposure lock/unlock. I also get a black screen sometimes. Also, sometimes I cannot exit the app and I have to reset my phone. I never had these issues on my old iPhone 4.

]]> By: dMatic https://procamera-app.com/en/blog/procamera-users-we-need-your-help-to-fix-a-bug/#comment-800 Sun, 08 Dec 2013 08:47:00 +0000 https://blog.procamera-app.com/?p=4604#comment-800 I have it on 5s, it seems to be related with focus and exposure lock unlock. I also have camera blackout after.

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